NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Jul 18, 2017Considering Orbi but concerned about comments about power outage reconnection
I'm considering buying the latest Orbi Mesh System but am very concerned about comments I see online about problems people have with it after a brief power outage, or after simply unplugging it. Is t...
MacrossMike
Jul 18, 2017Apprentice
The ones regarding satellites no longer working as wireless access points after a reboot or loss of power? Yes, that's an issue with the current/latest firmware (v1.12.0.18).
- Retired_MemberJul 18, 2017
Is Netgear good about releasing fixes to firmware? Have they addressed this issue for a future firmware release?
- MacrossMikeJul 18, 2017Apprentice
... well, I'm not really sure how to give a fair answer to this one.
There is a noticeable lack of official acknowledgement and response to the major issues that've been caused by the latest 1.12.0.18 firmware build. It'd be nice if an admin or someone official posted an acknowledgement of the problems and gave us some kind of timeline for a fix. That doesn't mean they're not working on it, though, and this is the first really problematic build that escaped into the wild so it's not exactly a typical situation.
They're good about getting routine updates and fixes out to address minor bugs, performance improvements, new feature additions, etc. I think the present situation is the first real test of the Orbi team's crisis response. <_<
- Retired_MemberJul 18, 2017
From your initial reply, it sounds like this only affects a satellite unit, not the base unit. That said, what does the user have to do to the satellite unit after a power outage to get it to work with the base unit the way it was before the outage?
- Can the user just wait 10-15 minutes and it handles this without user intervention?
- If not, is a reset button sufficient?
- Does the user have to reconfigure it?