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Forum Discussion
Corben27
Sep 17, 2020Aspirant
Constant gaming disconnects ALL games. Half rated Cable speed
I am experiencing two major issues. 1st. I pay for 1gig internet speed. If I am connected hardwire directly to the modem I get the full 1gig. When I am hardwired directly to the orbi router on the...
FURRYe38
Sep 17, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is Armor, Circle or access controls enabled?
Corben27
Sep 17, 2020Aspirant
V2.3.5.30
Wave Internet: Modem ARRIS Model TM3402A (worth noting I'm on my 3rd router, first two cratered. This is a completely different modem than the last two. My issue persisted through all 3 modems, however I have never had the disconnect or lag when hooked directly to any of these modems.
Checking on the other question now.
- Corben27Sep 17, 2020Aspirant
Third modem, not router this is my first orbi router.
Also Circle is off, I can't find armor anywhere in the interface so assume that means I don't have it or just can't find it.