Constant problems with satellite

Any progress on this? 

I see no issues with v30 on my system. 

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MatthewLowe wrote:

Hi there,

 

I purchased the RBR50 and RBS50 about a week ago. Everything worked fine for a few days, but I returned home one day and the satellite was disconnected. 

I tried rebooting both the router and satellite and after a number of attempts finally got them to reconnect. Since then I've had constant issues with the satellite disconnecting. When it is connected the backhaul status is reported as "Good" and using 5G. The satellite is about 6 meters away from the router, with 2 non-supporting walls between them. When it's connected I get excellent coverage and speeds through the satellite.

 

This morning however the satellite disconnected again during the night and I simply couldn't get it to reconnect. I finally removed the satellite from the router and went through the process of reconnecting and syncing it. Since then, the backhaul status is reported as "Poor". I've moved the satellite and router closer together with no improvement.

 

Is there something I'm doing wrong here? I've read all the documentation and everything is set up correctly and positioned appropriately but the whole system is just so unreliable. Is there a setting I need to enable or a software update I need to perform? My firmware version is V2.3.5.30. 

I'm really at a loss and really disappointed.

 

Right now I'm seriously considering going back to my previous setup. I'd rather have a stable, low-performance WiFi setup than a high-speed yet unreliable one. 

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