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Forum Discussion
Solved
Constantly dropping connectivity
Hi All
I bought an Orbi RBR50 at end of November '18. The intention was to use the satellite to connect to an outside office I was building and also to an invertor I was installing once the bui...
The 2.4GHz is the backaul connection. The client still can make 5GHz connection to Satellite regardless of the backhaul back to the main Router. Since your max download speed is 45Mbps, it's still within the range of 2.4GHz bw and you won't benefit from 5Ghz bw in this case. A "Poor" backhaul connection in this case won't have performance impact on your setup unless you upgrade to Gbits download speed. If you are able to get 45Mbps in all area of interest, then you are golden.
This metal cabinet can be a possible issue.
WiFi single from the Orbi base should reach about 30-40 feet from where is placed, however depending upon building materials, this will dictate how far the signal goes.
What is interesting is that 9 times out of 10 the invertor will connect just fine to the master router. If I check statrus on the mobile app it shows full strength connection (is there a way to check the connection status via web app?)
You can see connected devices on the routers web page.
orbi_woes -- What version of firmware are you on for router and satellites
If you dont know, log onto your Orbi via web gui (typically 192.168.1.1) and look in top right hand corner.
Let us know what that version is.
The newest version of RBR50 RBS50 that came out over the last day or so is 2.3.1.44. It reportedly has resolved several issues which may be related to what you are seeing. Perhaps an update may help you out.
On occasion I can see the Solaredge invertor on the web app status page but NOT on the mobile app. What I meant with my last query was more relating to if there was a way to see the strength of the connection via the web page.
On related note, I've noticed some devices connecting to the master router, obtaining weak signal strength, rather than hooking on to the satellite, which would be closer to them offering a better signal. Is there a way to assign a device to a specific router?
Regarding the firmware version, it seems I am on an old version (V2.2.1.210). However, when I run the 'check' function via the web app it says it is up to date. Will try running it again.
Thanks.
interesting development on the firmware upgrade. I checked NG site and it states the version is v2.3.0.32. The release notes for this state:
If you’re manually updating the firmware using a browser, you cannot update the firmware directly to v2.3.0.32. You must first update the firmware to v2.2.1.212. After updating the firmware v2.2.1.212, your Orbi router will reboot, and then you can update to v2.3.0.32.
However, when I try manually update the satellite with v2.2.1.212 I get knocked back, with error message telling me it is the incorrect version. It knocked me back 7 times. Eighth time it accepted it. Bonkers!!!
