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Forum Discussion
Superdave132
Jan 04, 2020Aspirant
Corrupted Firmware
After downloading 2.5.1.8 firmware from the RBR50 website, the router gave me a error 500 when I tried to upload the firmware to the router hte second time it . Is there a fix? Thanks
- Jan 17, 2020
There is nothing to lose by trying a different browser.
CrimpOn
Jan 04, 2020Guru - Experienced User
I would download and unzip it again.
- michaelkenwardJan 04, 2020Guru - Experienced User
.... and if possible do the update with a wired connection using a browser rather than a mobile app.
Read the Release Notes for instructions.
- Superdave132Jan 17, 2020Aspirant
My computer is a Asus rog g20 cb gaming computer hard wired to the orbi router. there is no mobile app in the chain.After downloading the image from the orbi site I try to upload it the the router and the router update page gives me a Error 500 when trying to upload the firmware to the router making it impossible to update the firmware.
- CrimpOnJan 17, 2020Guru - Experienced User
Superdave132 wrote:My computer is a Asus rog g20 cb gaming computer hard wired to the orbi router. there is no mobile app in the chain.After downloading the image from the orbi site I try to upload it the the router and the router update page gives me a Error 500 when trying to upload the firmware to the router making it impossible to update the firmware.
Thanks for posting the screen shot. That indeed appears to be the correct image file name for the RBR50 router and 2.5.1.8 firmware. Can you post a screenshot of the 500 error? I sometimes download so many copies of things that I get confused about "which one do I want" and keep opening the wrong one. I have had to deliberately purge all previous copies and download again so that I have only one file to choose from.