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devdeep's avatar
devdeep
Guide
Jun 16, 2021
Solved

Current Firmware issues

About to get Orbi and read some comments here about Firmware issues (updating, not workin etcc.). Are these issues still ongoing or is there a stable firmware now. Usually, having used Netgear produc...
  • CrimpOn's avatar
    Jun 16, 2021

    devdeep wrote:

    About to get Orbi and read some comments here about Firmware issues (updating, not workin etcc.). Are these issues still ongoing or is there a stable firmware now. Usually, having used Netgear products many times, I found it surprising to read about the firmware issues.


    Firmware has been a frequent topic on the Orbi forum for the 4.5 years I have had my Orbi.  Except for the Traffic Meter/Daylight Saving Time issue the past March, it is a mystery why some users experience no significant problems and other users do.  My Orbi has never "dropped WiFi", lost connection to the internet, disconnected some devices, etc. Yet there are posts almost every day from users with various issues.  Considering how many thousand Orbi systems have been sold, if they were totally unreliable, places like Costco and Best Buy would not still be selling them.

     

    I should point out that we see posts only about Orbi systems.  Nighthawk users have separate forums.  And, who knows what goes on in the user forums for Asus, Ubiquiti, Linksys, Google, eero, etc.

     

    My advice: Do not buy directly from Netgear.  Buy from someone with a geenerous return policy (Amazon, Costsco, etc.)