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Forum Discussion
bashfulrobot
Jun 27, 2019Tutor
Custom DNS with ISP DHCP
Hi there, I would like to use a custom DNS server (not my ISP's DNS), but they need DHCP for me to connect. It seems like i cannot change this setting on the orbi unless I use a static with my I...
FURRYe38
Jun 29, 2019Guru - Experienced User
What mode is your RBR50 running in? Router mode should allow you to change DNS to any custom DNS.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Using DHCP or PPPoE for your ISP services?
bashfulrobot wrote:It is actually the RBR50. Sorry. But it stil will not let me change it.
bashfulrobot
Jul 02, 2019Tutor
It is in the router mode (not the AP mode). TEH only way I cn change the DNS is to move my internet connection to a "static" ip vs the DHCP my ISP requires.... it is so odd.
- michaelkenwardJul 02, 2019Guru - Experienced User
You never did answer the question from FURRYe38 as to the modem in front of this thing. It could be important.
- CrimpOnJul 02, 2019Guru - Experienced User
bashfulrobot wrote:It is in the router mode (not the AP mode). TEH only way I cn change the DNS is to move my internet connection to a "static" ip vs the DHCP my ISP requires.... it is so odd.
I find this very confusing. Attached is a screen shoot of my Advanced Tab->Setup->Internet Setup screen. Notice that the top panel specifies whether Orbi gets an IP address from the ISP or if I set it manually. The middle panel specifies whether the Orbi gets DNS server addresses from the ISP or they are set manually. (The bottom panel allows the user to give the Orbi a fake MAC address, for example to make it appear to be the previous router.) Your screen is not like this?
- bashfulrobotJul 04, 2019Tutor
I am including a small screen recording showing how I cannot select or change the DNS servers unless I choose a "static IP" option. It simply will not let me choose the other options. This is in Firefox, but I have tried Chrome, Chromium, etc.
- CrimpOnJul 04, 2019Guru - Experienced User
Thanks for the screen shot. So strange. The DNS option is not greyed out or anything, but refused to accept a click on the other button.
Never seen this before.
Just a silly question: How did you get the selected option to display as a check mark rather than a filled in circle? All of my browsers on Windows and Linux show the circle. I don't see an option in Firefox (on Windows).
- bashfulrobotJul 04, 2019Tutor
Also - as for your screenshot - I do see exactly what you posted - but I simply cannot select the custom DNS unless moving my connection to "static".
- FURRYe38Jul 04, 2019Guru - Experienced User
What happens if you disconnect the WAN port from the ISP modem and try to configure the DNS?
Might try a factory reset on the RBR, setup from scratch, this time, skip the setup wizard and setup the RBR manually while the RBR is not connected to the ISP modem. Go in and see if you can set manual DNS first.