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Forum Discussion
sckatl
Jun 08, 2019Aspirant
Customer Support
Where can online chat? I am suppose to have 90 day support.
plemans
Jun 08, 2019Guru
https://www.netgear.com/mynetgear/registration/login.aspx
Setup an account (if you haven't already) and then register your device. Once its registered you can go through "my support" and follow the prompts to contact netgear.
sckatl
Jun 09, 2019Aspirant
Case#41345526
netgear website problem.
i am trying to get to online chat but it says my complimentary support expired 2019-07-27. The support page will not provide access to online chat. How can I get to online chat?
- sckatlJun 10, 2019Aspirant
It appears there is a bug in the Netgear website that prevents you from having access to phone or live chat even though your 90 days of support is valid. I have the phone number for support but live support is horrible!! After my second horrible experience with Live Support, I contact Amazon to return hardware. I just bought, and returned my last Netgear product. The customer support program hassles is not worth my time.