NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sckatl
Jun 08, 2019Aspirant
Customer Support
Where can online chat? I am suppose to have 90 day support.
sckatl
Jun 09, 2019Aspirant
Case#41345526
netgear website problem.
i am trying to get to online chat but it says my complimentary support expired 2019-07-27. The support page will not provide access to online chat. How can I get to online chat?
sckatl
Jun 10, 2019Aspirant
It appears there is a bug in the Netgear website that prevents you from having access to phone or live chat even though your 90 days of support is valid. I have the phone number for support but live support is horrible!! After my second horrible experience with Live Support, I contact Amazon to return hardware. I just bought, and returned my last Netgear product. The customer support program hassles is not worth my time.