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Forum Discussion
Dead orbi after firmware update
Updated Orbi firmware (not sure what release it was as Orbi is now dead), started to update - progress bar showing progress, then PC disconnected as ethernet ports reset. Orbi powered on - no lights,...
No, dead.
Netgear say that they can't issue RMA because no replacements in stock. Contacted 4 times in past 12 days; ring back after 48 hours is the reply.
Highly unsatisfactory; going to go back to the retailer and replace through them as NG service is a joke
Retail return is valid as well. Good Luck.