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Forum Discussion

Retired_Member's avatar
Retired_Member
Feb 21, 2018

Delayed Reaction

How is it possible to not experience any problems with a auto-updated firmware (2.0...18) that probably took place last month, to where problems (disconnect/reboot) show up several weeks later as in this week?

 

I've not made any changes to my system, but since Friday the router goes pink (sats no change) but the wifi goes out.

Troubleshooting

1 Reply

  • Retired_Member's avatar
    Retired_Member
    Feb 21, 2018

    ...well at any rate I called Netgear support.  After being passed off 3 times, I spoke with a person who walked me through the update (backwards) process.  Not bad.  There were times I had to repeat my question and it does require patience.  Now I'm back to 2.0...so we'll see.