NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Deleted device
I have an Orbi RBK 50 with firmware up to date. I mistakenly deleted a cell phone and after restarts on both phone and Orbi the phone is not being recognized. Is there a fix for this? Tha ks in advanc...
This sounds like the Orbi web interface is the solution.
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Page 18 describes how to log in.
Page 47 describes Access Control.
Deleted from where?
When Access Control is enabled on the Orbi router, there is a choice to Allow or Deny "new devices" ability to connect.
This feature is only accessible using the web interface.
Can you check whether it is ON or OFF?
I mistakenly deleted my wife's cell phone from the Orbi app. Rebooted both Orbi and cell phone. Cell phone shows "no internet" after deleting.
This sounds like the Orbi web interface is the solution.
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Page 18 describes how to log in.
Page 47 describes Access Control.
- Thanks, I'll give it a try!!
- Thanks for your help! Access control information did the trick!!! Have a great day and thanks again!!