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Forum Discussion

NotFel's avatar
NotFel
Initiate
Dec 30, 2019

Deregister Orbi router

 @Christian_R, @ChristineT or @DexterJB Please I need help with deregistering my router RBR50 so that another user can sign in.   Thanks, Felicia
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jan 02, 2020

Hi NotFel

 

Please DM me your email address and device serial number. 

 

Regards,
Blanca
Community Team

jkaterenchuk's avatar
jkaterenchuk
Aspirant
Jan 03, 2020

Bianca

 

Might you help me also?  I purchased two refurbished ORBI routers and I cannot register them because they were already registered by someone else.  I emailed Netgear support several days ago asking them to advise me on how to fix the issue but I have not received a reply.