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Forum Discussion
CaraBethP
Jul 12, 2023Tutor
Desktop Computer and RBR-50
RBR50 plus satellite, Firmware version: V2.7.4.24, Windows 11, Summary of the problem: Every digital device in our house runs at awesome speed. My brand new Dell XPS 8950 desktop is connected wirele...
- Jul 12, 2023
I think I just fixed it.
Device Manager/Network Adapters/ right click the wireless adapter/ Properties/ Select Preferred Band/ on the right change it to 5g
I rebooted my computer and now it shows that it has connected to the 5g. And my speed is nearly 5 mbps!
I wish I had figured this out sooner!
Thanks for the help!
CrimpOn
Jul 12, 2023Guru
A really old desktop computer might have only a 2.4G WiFi. The new Dell 8950 has WiFi 6E (the most recent possible WiFi).
It is the device which selects how to connect to a WiFi network.
I would start with the Windows WiFi adapter. Look at the "Details" or ""Properties" and verify that 5G WiFi is selected.
- CaraBethPJul 12, 2023Tutor
This is what the network adapter says
SSID: cardinal
Protocol: Wi-Fi 4 (802.11n)
Security type: WPA2-Personal
Manufacturer: Intel Corporation
Description: Killer(R) Wi-Fi 6E AX1675x 160MHz Wireless Network Adapter (210NGW)
Driver version: 22.200.2.1
Network band: 2.4 GHz
Network channel: 11
Link speed (Receive/Transmit): 104/180 (Mbps)
Link-local IPv6 address: fe80::b582:f898:bbad:91e3%13
IPv4 address: 192.168.1.15
IPv4 DNS servers: 192.168.1.1 (Unencrypted)
Physical address (MAC): 74-04-F1-2A-F2-33- CaraBethPJul 12, 2023Tutor
In the properties of the wireless network adapter, in the Advanced tab, the Channel Width for 5GHZ the value says Auto. The other choice is 20 MHz Only. Both 2.4 and 6 say the same
I just restarted my modem. I noticed on the back of the Spectrum modem that it says 2.4g. But, nearly everything in the house connects 5g.
- CaraBethPJul 12, 2023Tutor
I think I just fixed it.
Device Manager/Network Adapters/ right click the wireless adapter/ Properties/ Select Preferred Band/ on the right change it to 5g
I rebooted my computer and now it shows that it has connected to the 5g. And my speed is nearly 5 mbps!
I wish I had figured this out sooner!
Thanks for the help!