NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Despite trying all advice from various threads, my Orbi 50 system wifi speed is very low
Hi, I have been very pleased with my Orbi system for a long time, but recently I have discovered that my WiFi speed has dropped dramatically - even standing right next to the Orbi base station, the d...
FURRYe38, one more thing, I have used Netspot and WiFi Explorer to analyse the network, and all seems fine, with low noise and good signal strengths. However, I notice that for the 5 GHz networks, the max rate is shown as 54 Mbps, as opposed to 400 for the 2.4 GHz ones. Is that normal?
You modem is a router and wifi built in. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Yes, when doing a reset, one can use the same SSID name and PW.
Load WiFi Sweetspots on a mobile device to see the connection rate with a device connected to the RBR.
Thanks for following up!
The Zyxel router is in bridge mode, so that can not be the issue.
But you think a factory reset would help?
Yes, Reset. Besure to not enable Access controls, Armor, Circle or Traffic meter. Soon as the setup wizard is completed, run a wired speed test with a couple of different wired PCs using ooklas installable speed test app with the RBR. I would not connect everything else until testing is done. Turn off all wifi and wired devices accept for 1 or 2 wired PCs. You don't want any interferences during speed testing to be sure.
Hi, FURRYe38, with summer vacation going on, I have not had much time to look at this lately. I am also hesitant to reset the system, as I have so many smart home devices with reserved DHCP addresses, which I fear will create problems in a reset.
One additional question; I have the option to easily connect one of the satelites (which covers the most important area of the house) through ethernet (the other two satelites are out of reach for this). Is it possible to have such a mixed setiup, with one satelite over ethernet and the other two wirelessly, and can it alleviate my low speed problem?