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Forum Discussion
Solved
Detached satellite
After noticing a low speed at my wife's Mac at the far end of the house, I checked orbilogin and found the satellite was not listed as connected. What happened? I'm not sure how to make them reconnect.
i just recently installed the orbis and so far am not very happy that they don't seem to be very stable. I've been spoiled by my old Apple Extreme router with an Apple Express acting as an extender. I was excited when I got the orbis running and discovered great speed increase at my wife's Mac. Now I'm just about ready to return the orbis.
Disappointed.
ArtLee wrote:Also note the following--Mac OSX devices will NOT roam from AP to AP unless the signal drops way, way, down. It has to go down below -75 dBm.
Did not know that. Thank you...
And, from my testing this morning, I see the sat's message "No Connection" means no device has connected to it. But, it is connected to the router.
I'm testing a new location to see it the flakiness between router and sat gets fixed.
It may be confusing but the Orbi system considers the connection of client "devices" different from the router's connection to the satellites. That's why the satelite is shown in a different table on the router. The satellite is not just anohter cleint "device," it's a special unit connected on the separate 5 GHz dedicated backhaul channel.
If you look closely at the diagram on the satellite status page there are three connections shown there:
1) Router to satellite dedicated backhaul. This is shown on the left of the digram, between the router and sat.
2) 2.4 GHz client connections. This is on the right top of the diagram.
3) 5 GHz client connections. This is on the right bottom of the diagram.
The router-satellite connection is separate from the two client connections and the messages you noted.
Also, unless you have some sort of hardware problem, the flakiness is due to poor signal between the router and the satellite. It's up to you to find a geomtery that provides an adequate signal. If you have plaster, cinderblock, or stone walls, the signal will not travel far. Unfortunately, Orbi provides almost zero information to assist you, other than the blue light.
I'd suggest starting with the router and satellite closer together than you'd perfer, to demonstrate they can maintain a stable connection. Then you can move the satellite farther away in small steps.
20 Replies
Try moving the router and satellite so they are closer together, or have fewer walls between. They use 5GHz RF to communicate and it is attenuated by building materials. The fact it worked for a while doesn't mean too much. RF is inherently variable and the units need to have a strong signal to remain stable.
yes, there are 2 walls between the 2 orbis. In other words, a bedroom between the two. If I move closer it would be out of range of my wife's computer. It would kinda around the corner putting 3 more walls between my wife's office. The house is L-shaped. The signal would be slicing through the walls at almost a parallel angle.
All the devices in the same room as the satellite, the living room, have always connected to the router not the satellite, which I thought strange.
I tried to sync. Now, I cannot log into 192.168.1.1 or orbilogin. I see a blank page there. For the satellite, I log into 192.168.1.4 and it reports your orbi satellite is up and running. and 2.4 GHZ no connecrtion; 5GHZ no connection. Now what???
I guess I don't know how to sync.