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Forum Discussion
Device connected to RBS50 have no internet
Hello, I have had a Wi-Fi mesh network in my home using the Orbi RBR 50 router and two Orbi RBS 50 satellites since 2018. In January 2024, all of the devices connected to the RBS 50 farthest a...
Very strange that only one satellite seems to suffer from this problem.
What firmware release is now on all three units?
The Orbi 'app' does not have access to all of the features of the web interface. Could you please humor me and open the web interface to check the Advanced Tab, Security Menu, Access Control and see how many devices are listed in the two tables under the list of "Connected Devices"
- Allowed devices that are not currently connected
- Blocked devices that are not currently connected
see page 47 of the User Manual:
https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
If there are a LOT of devices in those two tables that you do not recognize, it might help to temporarily enable Access Control, delete them all, and then disable Access Control.
It could be that over this many years, the Orbi firmware image has acculated 'garbage' that is interfering with proper operation. Sometimes it helps to make a copy of the configuration file, Factory Reset all three units, and then reload the configuration.