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Forum Discussion

JamesAmazing's avatar
JamesAmazing
Star
Apr 07, 2020
Solved

Device Manager does not display all connected devices

Upgraded to 2.1.5.8 firmware today and I only have 5 devices shown as connected. WTH!?! I had almost 25 before and that means I can’t pause them. It was working great before and now I can’t shut off t...
  • JamesAmazing's avatar
    JamesAmazing
    Apr 08, 2020
    I downgraded to the 2.3.5.30 firmware and everything is good! All devices are showing up and connected to satellites. Don’t upgrade if you have an RBR50 AX3000 system!
Auden14's avatar
Auden14
Aspirant
May 04, 2020
Ive updated firmware and rebooted/restart the router and my devices still don’t show up? Any help
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 04, 2020

What version of FW did you install? 

Please try a factory reset and setup from scratch with the RBR and RBS. 

Auden14 wrote:
Ive updated firmware and rebooted/restart the router and my devices still don’t show up? Any help

 

  • Auden14's avatar
    Auden14
    Aspirant
    May 07, 2020
    My firmware is 2.5.0.47
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 07, 2020

      What model Orbi do you have? 

      Auden14 wrote:
      My firmware is 2.5.0.47

       

      • OrbiJes's avatar
        OrbiJes
        Aspirant
        May 21, 2020

        manually installaing 2.5.1.16 seems to resolve the device not showing up bug. For whatever reason both web console and app do not see this as new FW and believed 2.5.1.8 was still latest.