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Forum Discussion
Device Manager not loading on app
In trying to use the device manager on the app, it pauses for a long time then provides the error: Could not reach server. Try again later (code: CDIL-API-FAIL). I've checked to make sure the APP is...
Sidanco wrote:In trying to use the device manager on the app, it pauses for a long time then provides the error:
Could not reach server. Try again later (code: CDIL-API-FAIL). I've checked to make sure the APP is updated, we've restarted the router. Any thoughts?
Does anything else work in the app? Network diagram? Information about the router?
What is sounds like is the smartphone not being connected to the Orbi WiFi.