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Forum Discussion
Device names change/disappear
I have an RBR 40 with three satellites and about 35 devices connected. For some reason Orbi drops some of the names I have added. In other cases I cannot find my devices at all. In particular, right n...
Thanks for your reply!
I am experiencing most of the issues that you cite! For example, my wife’s iPhone 13 still appears with her correct name but the MAC address is different! And yes, suddenly I found a device with the name “DEV” which I could not account for!
Is there any solution to these issues?
I am experiencing most of the issues that you cite! For example, my wife’s iPhone 13 still appears with her correct name but the MAC address is different! And yes, suddenly I found a device with the name “DEV” which I could not account for!
Is there any solution to these issues?
Evp58 wrote:
Is there any solution to these issues?
If you want to assign Device Names and Device Model information so it will show up in the Attached Devices (or Connected Devices), then the MAC address must remain the same. Everything keys on MAC address.
On my Android devices, the setting to use Private MAC addresses is specific to WiFi SSID's. So I have it set to use the actual hardware MAC address at home, but to do "whatever" when connected to other WiFi (where I have no control anyway).
How (and if) devices are visible on the Orbi has been an issue for years. When V2.7.3.22 came out last summer, people immediately began complaining about devices not showing up.
Thanks!
I guess this is an Orbi issue since Orbi seems to be changing my MAC addresses as well as the names that I have assigned. But a few of my devices are still tagged properly with my names including TV's, Nest thermostats, Blink controller, and home power Generator. But my and my wife's Apple watches disappeared!
I suppose the main issue is that all are connected to WiFi, whether they are identified as such or not!!
I wish Orbe/NetGear would respond to this as it seems to be related to their firmware for Orbi router
Evp58 wrote:
I guess this is an Orbi issue since Orbi seems to be changing my MAC addresses as well as the names that I have assigned. But a few of my devices are still tagged properly with my names including TV's, Nest thermostats, Blink controller, and home power Generator.
Orbi does not change MAC addresses. The user device has connected with a different MAC address. Older devices, especially those that are not expected to move, do not have the same 'security' feature that the most recent software releases for phones, tablets, and laptops do. Those devices use only their hardware MAC address.
If users want their mobile devices to present the same MAC address every time, the need to go into Network Settings and tell them to.