device not connecting to closest satellite

djhurlburt

Apprentice

Jan 27, 2020

Thank you for the quick response.

Let's see:

router (and satellite) firmware: V2.3.5.30

modem is Motorola SB6141

Size of house: with finished basement ~5000 sq ft

Distance between router and satellites: hard to determine straight line length, with material, but the general layout is the line would be:

Router-->Satellite-->Roku-TV The Satellite is in between the Router and Roku-TV. If I had to guess, the satellite(s) and router are within 30 ft of each other. I'll try the reduction in power of the router, but that would seem to "hurt" the items on the main floor from having good signal/access.

> Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Before I do think, I'd need to understand what it is I'm doing so as to not compromise other device connectivity.

>Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

I don't think daisey chain is appropriate since my downstairs satellite is not in line with the upstairs satellite. I do have "Armor" set; I don't know what "circle", "fast roaming", and the other things are.

FURRYe38
Guru - Experienced User
Jan 27, 2020
Try setting the output radios of the RBR first. Try 75%. A slight reduction in single coverage, however shouldn't impact anything.
- LCFMI
  Initiate
  Jun 26, 2020
  Noticed the exact same issue where devices on the network don't connect to the closest satellite. In addition to that, I see connections moving from the 5GHz band to the 2.4Ghz band back and forth, for no real reason. Yesterday, for no reason, our XBOX connected to the router on the 2.4GHz band and it was lagging like crazy where the night before it was connected to the router on the 5Ghz band and there was no issue.
  Lots of weird and completely, at first glance, unjustified behavior of the system. It seems to be totally out of control...
  
  Have a roughly 5,000 sqft house with 3 levels with router on the main level, one satellite upstairs and one in the basement
  My router is an RBR850 (AX6000 Tri-band) with 2 satellites
  Firmware Version: V3.2.15.25_1.3.15
  Distance between router and satellites is wirhin 30 ft although on different levels of the house
  Have a cable modem with a 400Mbps dl and 20Mbps ul
  With that system and the latest firmware, the additional issue is that all these settings that were suggested to adjust in previous posts, are not available to adjust anymore - There is very little that is adjustable now
  Also tried all the power cycling things I could think of on the devices, the router, etc ... nothing seems to have any effect on the system behavior
  
  I also am coming from a NightHawk R8000 and although the mesh system seems appropriate with a large house, I feel like I went backwards, even with the latest Orbi system available. A bit frustrating.
  
  Spent 2 hours last night with a Netgear tech specialist but nothing seemed to have changed the behavior of the ORBI system. The last suggestion was to proceed with a router reset to factory settings but I haven't done it - How would/could that help?
  The Orbi system is less than a week old and I installed it from scratch out of the box - why should I have to do a factory reset already?
  
  Is the latest firmware possibly the cause of the problem?
  
  Any help/suggestion will be welcome
  - FURRYe38
    Guru - Experienced User
    Jun 26, 2020
    Please post about this in the Orbi AX forum for your model Orbi:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
    
    Thank you.
    LCFMI wrote:
    Noticed the exact same issue where devices on the network don't connect to the closest satellite. In addition to that, I see connections moving from the 5GHz band to the 2.4Ghz band back and forth, for no real reason. Yesterday, for no reason, our XBOX connected to the router on the 2.4GHz band and it was lagging like crazy where the night before it was connected to the router on the 5Ghz band and there was no issue.
    Lots of weird and completely, at first glance, unjustified behavior of the system. It seems to be totally out of control...
    
    Have a roughly 5,000 sqft house with 3 levels with router on the main level, one satellite upstairs and one in the basement
    My router is an RBR850 (AX6000 Tri-band) with 2 satellites
    Firmware Version: V3.2.15.25_1.3.15
    Distance between router and satellites is wirhin 30 ft although on different levels of the house
    Have a cable modem with a 400Mbps dl and 20Mbps ul
    With that system and the latest firmware, the additional issue is that all these settings that were suggested to adjust in previous posts, are not available to adjust anymore - There is very little that is adjustable now
    Also tried all the power cycling things I could think of on the devices, the router, etc ... nothing seems to have any effect on the system behavior
    
    I also am coming from a NightHawk R8000 and although the mesh system seems appropriate with a large house, I feel like I went backwards, even with the latest Orbi system available. A bit frustrating.
    
    Spent 2 hours last night with a Netgear tech specialist but nothing seemed to have changed the behavior of the ORBI system. The last suggestion was to proceed with a router reset to factory settings but I haven't done it - How would/could that help?
    The Orbi system is less than a week old and I installed it from scratch out of the box - why should I have to do a factory reset already?
    
    Is the latest firmware possibly the cause of the problem?
    
    Any help/suggestion will be welcome

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device not connecting to closest satellite