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Forum Discussion
device not connecting to closest satellite
It looks like many have a similar problem. I have an RBR50 along with 2 satellites. My router is on my main floor with 1 satellite upstairs and 1 satellite in the basement. In my master bedroom, I...
Try setting the output radios of the RBR first. Try 75%. A slight reduction in single coverage, however shouldn't impact anything.
Noticed the exact same issue where devices on the network don't connect to the closest satellite. In addition to that, I see connections moving from the 5GHz band to the 2.4Ghz band back and forth, for no real reason. Yesterday, for no reason, our XBOX connected to the router on the 2.4GHz band and it was lagging like crazy where the night before it was connected to the router on the 5Ghz band and there was no issue.
Lots of weird and completely, at first glance, unjustified behavior of the system. It seems to be totally out of control...
Have a roughly 5,000 sqft house with 3 levels with router on the main level, one satellite upstairs and one in the basement
My router is an RBR850 (AX6000 Tri-band) with 2 satellites
Firmware Version: V3.2.15.25_1.3.15
Distance between router and satellites is wirhin 30 ft although on different levels of the house
Have a cable modem with a 400Mbps dl and 20Mbps ul
With that system and the latest firmware, the additional issue is that all these settings that were suggested to adjust in previous posts, are not available to adjust anymore - There is very little that is adjustable now
Also tried all the power cycling things I could think of on the devices, the router, etc ... nothing seems to have any effect on the system behavior
I also am coming from a NightHawk R8000 and although the mesh system seems appropriate with a large house, I feel like I went backwards, even with the latest Orbi system available. A bit frustrating.
Spent 2 hours last night with a Netgear tech specialist but nothing seemed to have changed the behavior of the ORBI system. The last suggestion was to proceed with a router reset to factory settings but I haven't done it - How would/could that help?
The Orbi system is less than a week old and I installed it from scratch out of the box - why should I have to do a factory reset already?
Is the latest firmware possibly the cause of the problem?
Any help/suggestion will be welcome
Please post about this in the Orbi AX forum for your model Orbi:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
LCFMI wrote:Noticed the exact same issue where devices on the network don't connect to the closest satellite. In addition to that, I see connections moving from the 5GHz band to the 2.4Ghz band back and forth, for no real reason. Yesterday, for no reason, our XBOX connected to the router on the 2.4GHz band and it was lagging like crazy where the night before it was connected to the router on the 5Ghz band and there was no issue.
Lots of weird and completely, at first glance, unjustified behavior of the system. It seems to be totally out of control...
Have a roughly 5,000 sqft house with 3 levels with router on the main level, one satellite upstairs and one in the basement
My router is an RBR850 (AX6000 Tri-band) with 2 satellites
Firmware Version: V3.2.15.25_1.3.15
Distance between router and satellites is wirhin 30 ft although on different levels of the house
Have a cable modem with a 400Mbps dl and 20Mbps ul
With that system and the latest firmware, the additional issue is that all these settings that were suggested to adjust in previous posts, are not available to adjust anymore - There is very little that is adjustable now
Also tried all the power cycling things I could think of on the devices, the router, etc ... nothing seems to have any effect on the system behavior
I also am coming from a NightHawk R8000 and although the mesh system seems appropriate with a large house, I feel like I went backwards, even with the latest Orbi system available. A bit frustrating.
Spent 2 hours last night with a Netgear tech specialist but nothing seemed to have changed the behavior of the ORBI system. The last suggestion was to proceed with a router reset to factory settings but I haven't done it - How would/could that help?
The Orbi system is less than a week old and I installed it from scratch out of the box - why should I have to do a factory reset already?
Is the latest firmware possibly the cause of the problem?
Any help/suggestion will be welcome
- I have the same problem, but to add to that, all devices that are connecting to the router instead of the satellite are connecting in the 2.4GHz network. Also, the satellite is in the same room as the devices that are connecting to the router, which is probably 30-40 feet away and through a few walls. I thought the system would look for the “best” connection giving preference to the closest satellite (or router) and giving priority to a 5 GHz channel instead. It seems this is a common problem and probably more common than is reflected here because unless you paid attention in the app, you might not know.