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Forum Discussion
device not connecting to closest satellite
It looks like many have a similar problem. I have an RBR50 along with 2 satellites. My router is on my main floor with 1 satellite upstairs and 1 satellite in the basement. In my master bedroom, I...
I have the same issue from time to time. I go to the device, forget the Wireless networks and re-connect. It always picks the strongest signal and stayus connected until the closest satellite goes offline for some reason.
This is the part where NetGear is really sloppy in terms of their service and product.
One- they want to charge for service on basic crap that should be part of buying their expense products.
Second - NetGear needs to be more proactiv in the forum and answer anything not answered within 72 hours. Sloppy, lazy, and cheap.
Now on to the issue. The internet connected devices do not connect to the closest ORBI device. They should create a way to move a device over the the ORBI main router or one of the satellites.
I look forward to a response eventually but afraid this will take some time. NetGear frequently disapppoints on this front.