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Forum Discussion
djhurlburt
Jan 27, 2020Apprentice
device not connecting to closest satellite
It looks like many have a similar problem. I have an RBR50 along with 2 satellites. My router is on my main floor with 1 satellite upstairs and 1 satellite in the basement. In my master bedroom, I...
FURRYe38
Jun 03, 2021Guru - Experienced User
My RBR and RBS work fine with my devices.
Placement, distance and configuration is key. It's also up to devices to pick and choose which signal they connect too, not Orbi.
Wick2021 wrote:Hi all, we have this not connecting to the closest satellities issue and the remote access problem for over 2 years still not resolved. These Orbi system proven doessn't work. We should all return the satellies and keep the router so we don't waste the money.
Wick2021
Jun 03, 2021Aspirant
It doesn't a matter if you don't have problem. If it doesnt work as expected, why we need to keep it. If yours doesn't have issue, suggest you to keep it. If ours doesn't work and noboby can help to resolve the issues, why we need to keep it but not trying the other brand. This not connecting issue has been an issue over 2 years. And as of today, there issue is still here, no support has been given ...... Also, the remote access is another issue that Netgear can't resolve... I have one router and 3 satellites. Waste all my money.
- FURRYe38Jun 03, 2021Guru - Experienced User
Then post more details and maybe we can help you out. Troubleshooting steps should be checked. Many factors that cause problems and may not be just a orbi problem. If your been experiencing this issue for 2 years and just bringing it up now, then maybe you should have earlier...
Otherwise, find something that does work for you.
Good Luck.