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Forum Discussion
AmtrHomeNetAdm
Oct 02, 2022Tutor
Device on router loses internet connectivity when connection moves to satellite
[Note I have AC2200 Mini Orbi Router (RBR40 with 1 satellite RBW30). I'm not sure this is the correct forum to post this. Please redirect me as needed.] I've now witnessed this issue with an iPho...
AmtrHomeNetAdm
Oct 03, 2022Tutor
The admin console is telling me there are no firmware updates available for either the router (RBR40 - v2.7.4.24) nor the satellite (RBW30 - v26.2.6).
I have Google Fiber. So I have an Ethernet cable from the wall to the router.
Should I (re)start this discussion in the proper forum?
plemans
Oct 04, 2022Guru - Experienced User
It looks like it got moved to the proper forum.
what ONT did google provide you?
Have you tried a factory reset/reinstall recently?