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Forum Discussion
Solved
Device Pause/Parental Controls not functioning
Hardware Version: RBR750
Firmware Version: V4.6.5.14_2.0.54
GUI Language Version: V3.0.1.2_2.1.30.3
Operation Mode: Router
I recently discovered I am not able to pause devices or view parental control information for the devices that have been configured. These device features had previously functioned. I am unsure when they stopped performing their function.
I have power cycled the devices numerous times. I also tried downgrading firmware. Neither have resolved the issue.
Any other insight on what would cause this issue would be greatly appreciated.
I will create a new thread in the Parental Control group.
2 Replies
Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Smart Parental Controls and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://www.netgear.com/home/services/smart-parental-controls/
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.I will create a new thread in the Parental Control group.
