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Forum Discussion
ekhalil
Sep 13, 2018Master
Devices are assigned strange IP addresses and fail to connect to wifi
Hi,
Occasionally, iPhones and iPads in my wifi network start getting strange IP addresses in the range 169.255.x.x or 169.254.x.x and fail to connect to wifi. These IP addresses belong to South Africa...
- Nov 18, 2018
I found out the the issue was caused by my wired mesh speakers (connected to the Satellite). Once I disconnected those speakers (connected wirelessly now), all issues disappeared.
Do you have any wired Sonos connected to Orbi?
ekhalil
Sep 13, 2018Master
Thanks for the reply.
One thing to note is that the issue does not happen all the time, I noticed that it happens mostly after a satellite goes down. It seems like a roaming defect. somehow the router and the other satellite still think that the device is already connected to the "dead" satellite and refuse to assign an IP address to it.
Now to your questions:
- Latest FW is loaded: v2.2.0.68 in router and v2.1.4.16 for the satellites
- I have a fibre modem that I got from the ISP that has no model number but the name of the ISP
- I use fixed wifi channels: 11 and 48
- I have now tried the following changes:
- CTS/RTS Threshold set to 2307 for both 2.4 GHz and 5 GHz
- MTU size changed to 1492
- Disabled Fast Roaming and Daisy-Chain Topology
- Disabled 20/40 MHz Coexistence
I'll monitor the devices and see if this will help!
Thank you,
FURRYe38
Sep 13, 2018Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Was a factory reset performed on the newer FW on the router after it was loaded? Something to try if this happens again.
- ekhalilSep 13, 2018Master
- Distance is almost 30 feet.
- Yes I tried factory reset once recently.