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Forum Discussion
stliu
Jun 02, 2020Aspirant
Devices connected to VoiP router instead of Orbi
I recently purchased the Orbi RBR50 with the latest firmware version. My router is connected to an Arris 400 series modem. Connected to the Orbi network are around 10 devices all wireless. I also ...
stliu
Jun 02, 2020Aspirant
All my devices are wireless, they connect through wifi.
The only wires are phone jack -> phone wire -> Linksys phone adapter -> ethernet -> Orbi -> ethernet -> modem
However, for some devices even though they are connected to the Orbi wifi, they are actually connected to the Linksys router. The Linksys phone adapter has an IP address of 192.168.8.1, which is what the devices are showing in the Orbi app
Mikey94025
Jun 02, 2020Hero
stliu wrote:All my devices are wireless, they connect through wifi.
The only wires are phone jack -> phone wire -> Linksys phone adapter -> ethernet -> Orbi -> ethernet -> modem
However, for some devices even though they are connected to the Orbi wifi, they are actually connected to the Linksys router. The Linksys phone adapter has an IP address of 192.168.8.1, which is what the devices are showing in the Orbi app
OK, then does your Linksys router have a wireless SSID named the same as your Orbi? If so, turn it off or change its SSID to something else so your wireless devices stop connecting to it. We want to stop using your Linksys router (and DHCP/IP assignment) capability as that's now performed by your Orbi.
- stliuJun 02, 2020Aspirant
I do not believe so, there's no Linksys related wifi connection I can connect to. I think because the Linksys router is connected to Orbi through a wire, the devices get confused as to which router they need to connect to
- FURRYe38Jun 02, 2020Guru - Experienced User
Remove the Linksys router from the configuraton.
- Mikey94025Jun 03, 2020Hero
stliu wrote:The only wires are phone jack -> phone wire -> Linksys phone adapter -> ethernet -> Orbi -> ethernet -> modem
I think because the Linksys router is connected to Orbi through a wire, the devices get confused as to which router they need to connect to
If you must keep the Linksys device connected so you get VOIP phone service, figure out how to disable the DHCP functionality of the Linksys. Your Orbi should be the only one doing routing and giving out IP addresses.