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Forum Discussion
annokie
Aug 30, 2019Follower
Devices connecting with 1 of 2 satellites, instead of both.
Ever since I downloaded latest update V2.3.5.30, my upstairs satellite has not been connecting to devices. Network map shows connections on both satellites. Both satellites had poor backhaul status...
FURRYe38
Aug 30, 2019Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
v30 is working for me and others. May need a factory reset and setup from scratch.
annokie wrote:Ever since I downloaded latest update V2.3.5.30, my upstairs satellite has not been connecting to devices. Network map shows connections on both satellites. Both satellites had poor backhaul status, but after restarting the upstairs satellite it now shows good backhaul status and still no device connections. Downstair satellite has poor backhaul status but 28 devices connected. Internet connetion does not work upstairs but is good downstairs. I don't know what how updating changed a goodworking setup for me.
- Retired_MemberAug 30, 2019
You can manually download the last working FW version for the RBR and revert back. Use a wired PC and web browser for this process.