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Forum Discussion
Devices get stuck connected to Orbi in 2.4 GHz mode
Wondering if people are running into the same issue. Background: 2 story house. Orbi router in downstairs office. Satelitte upstairs. After a bit of testing, I was able to find a location for...
Hello bobacker
That was back in may when we were testing beta firmware. Can you describe the issue you are having?
DarrenM
Hi DarrenM,
First of all. Tanks for your help. The issue that I have is that, for example, my MacBookAir is first connected to the 5ghz network and automatically switches to the 2.4ghz network. I'm only able to connect to the 5ghz network by switching on and off the WiFi on the MacBook.
Is it possible to only connect to the 5ghz network?
First of all. Tanks for your help. The issue that I have is that, for example, my MacBookAir is first connected to the 5ghz network and automatically switches to the 2.4ghz network. I'm only able to connect to the 5ghz network by switching on and off the WiFi on the MacBook.
Is it possible to only connect to the 5ghz network?
unfortunatly not with apple devices , but dropping back to 2.4 gig does suggest you nay be ether to far away or to close to the router
There is a solution to this problem. You can set a separate SSID for your 5 GHz network and only connect to that:
How to set a separate SSID for the 5 GHz network on your Orbi
I had the exact same problem you did, and got the same unhelpful response. You are either too close or too far away from the Orbi…? Yeah, that really narrows it down. Set a separate SSID, and enjoy a much more reliable Orbi as I have for months and months.
Cheers!
