NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XBond
Oct 09, 2016Apprentice
Devices get stuck connected to Orbi in 2.4 GHz mode
Wondering if people are running into the same issue. Background: 2 story house. Orbi router in downstairs office. Satelitte upstairs. After a bit of testing, I was able to find a location for...
Bobacker
Aug 08, 2017Aspirant
Hi DarrenM,
First of all. Tanks for your help. The issue that I have is that, for example, my MacBookAir is first connected to the 5ghz network and automatically switches to the 2.4ghz network. I'm only able to connect to the 5ghz network by switching on and off the WiFi on the MacBook.
Is it possible to only connect to the 5ghz network?
First of all. Tanks for your help. The issue that I have is that, for example, my MacBookAir is first connected to the 5ghz network and automatically switches to the 2.4ghz network. I'm only able to connect to the 5ghz network by switching on and off the WiFi on the MacBook.
Is it possible to only connect to the 5ghz network?
khad
Oct 19, 2017Apprentice
There is a solution to this problem. You can set a separate SSID for your 5 GHz network and only connect to that:
How to set a separate SSID for the 5 GHz network on your Orbi
I had the exact same problem you did, and got the same unhelpful response. You are either too close or too far away from the Orbi…? Yeah, that really narrows it down. Set a separate SSID, and enjoy a much more reliable Orbi as I have for months and months.
Cheers!