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Forum Discussion
Devices Keep Disconnecting on RBS50 - RBR50
I purchased the Orbi in late December and got it up and operating in early January of this year. Since day 1 I have had regular issues with my laptop disconnecting from the wifi. However, over the ...
Hello Bhart0531
I have sent you a PM.
DarrenM
Darren group moderator - so disappointed...see below -
Though much complaining, blogs, tweets, facebook messenger and on these support forums, Netgrear said they would escalate my case and have someone contact me. So far, a random call yesterday when I was in the car and couldn’t work with them. We agreed they would call back in 2 hours. No call until 5 hours later when I couldn’t take a break to work with them. I got an email from them saying to call in or schedule an appointment. At 9 am this morning, nobody could help until 4 PM, so a call was scheduled. So far, no call and we are going on over 30 minutes late for the appointment. It seems to me, Netgear doesn’t value my time or customer loyalty. To top it all off, Arlo security cameras go offline globally today! What’s going on Netgear!?