NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Devices mysteriously blocked in Access Control list
Immediately following a recent reset of my cable modem, several devices on my network could no longer access the internet. (Documented in this discussion from a week and a half ago.) After tons o...
FWIW - exact same problem for me yesterday. I updated to the 2.5.x firmware and the problem stopped. I'm very concerned about how, randomly, a bunch of devices got blocked without me having logged into the admin panel in months.
Hello mrsubtraction ,
Welcome to the NETGEAR Community!
I understand that you are having issues with access control on your Orbi Mesh System. This issue could be a result of not using the most current FW for your RBR50 system. Please ensure that you are on the updated to FW v2.7.5.4. Please navigate to the links below for the correct FW files as well as instructions on how to manually update your Orbi Mesh System.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team