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Forum Discussion
rdiniz1111
Apr 16, 2022Aspirant
Devices not connecting to 5g even being 1ft away from router
Hello everyone, my main problem is stated on the subject: my devices are not connecting to 5g even being 1ft away from router/satellite, on the same room, no blocking objects. When I try to change ...
KevinLiT
Apr 18, 2022NETGEAR Moderator
Hi rdiniz1111,
I understand that you are having issues with the Wi-Fi bands on your RBR20. Your RBR20 seems to be switching Wi-Fi bands to the slower 2Ghz band. Please make sure that the transmit power control strength for the 5Ghz band is at the optimal 100%.
Please follow the steps below to adjust transmit power control settings:
1. Navigate to orbilogin.net
2. Select the Advanced tab
3. Navigate to Advanced Setup
4. Select Wireless Settings
5. Navigate to "Transmit Power Control" under (5GHz 802.11a/n/ac)
Please let me know if this information was helpful!!
Look forward to hearing from you!!
Best,
Kevin
Community Team
rdiniz1111
Apr 18, 2022Aspirant
Hello, I double check this before and it was 100% still. I did change it to 25% a few weeks ago to be able to setup some iot stuff, but it was changed back to 100% for sure.
Since I couldn't solve the problem I did a unwanted factory reset today and it looks good so far. It's good to have full power again, but not great to know I may need to do that again and lose my configs.
Thanks all for help
- CrimpOnApr 18, 2022Guru - Experienced User
No luck getting the devices to restrict themselves to 5G WiFi?
- rdiniz1111Apr 18, 2022Aspirant
No luck at all, those steps were interesting but didn't bring any result.
Again, at least today it worked like it was supposed to.