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Forum Discussion
Devices not connecting to Orbi RBK13 Satellite
Hi, I recently purchased a NETGEAR Orbi Whole Home Mesh WiFi System (RBK13) 1 Router & 2 Satellites. Installed the Orbi app and followed all the steps for setup of this new system. I put one of s...
Hi BabaOrbi,
It is a possibility that the signal strength of the router is strong that your device never needs to look for a node to connect to.
Just for testing purposes, can you power off the router and just leave one satellite powered on. Then see if it connects. Then also do it on the 2nd satellite. If your device connects, then that means that it works.
What you can do next is lower the Transmit Power Control (Advanced > Advanced Setup > Wireless Settings) and see if your device will now switch between the router and satellites.
Hope this helps.