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Forum Discussion
krf007
Oct 25, 2016Star
Devices not switching between Orbi Router and Satellite
I got the Orbi system when it first came out and it has worked perfectly and I was amazed how my devices switched from router to satellite (and back) as I walked aroung the house. Yesterday, the sys...
- Apr 03, 2017
You probably need only the router plus one satellite to cover your home. You said it works from across the street, so that should indicate you have more than enough (probably too much) coverage.
if your devices get the throughput they need, then there is no problem. However, you should probably turn your radio power down, especially on 2.4G. This will help devices switch to the strongest satellite. It will also be considerate of your neighbors, who will see your Orbi as interference.
With that many Orbis, you could also consider turning off 2.4G, assuming all your devices are 5G capable.
dleute
Jan 30, 2017Apprentice
I am having a different issue. My iphone 7 plus will not stay connected to orbi. I've had upwards of 75 disconnects during conference calls this morning. Normally I use my laptop, but I had to use the iPhone today. Yes, every few seconds it would cut out of wifi. I basically stayed in the wifi section of settings and tapped orbi.
I am not moving around, and the signal would have been good enough from the router or the two satellites. In fact, I couldn't stay connected long enough to bring up the orbi admin interface from the phone.
I have reset network settings on the phone, restarted it etc. I believe this is happening on another iPhone as well, but it is not mine.
The orbi has been my wifi network for a couple of weeks. I do not know if it has been otherwise stable as I rarely do things on my iphone that behave differently if it falls back on 4g. Today I turned off cellular data for the apps I was using and found myself constantly without internet.
Anything I can try?