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Forum Discussion
Devices not switching to satellites after 2.2.1.210 update
After firmware update my devices are not switching to the satellites when their closer to them than the router. Before the update I knew exactly when the device would switch to the satellite from the ...
What happens if you reduce the power on the Orbi router from 100% to say 75 or 50%?
I already have the transmit power at 75% for 5g and 50% for 2.4. I tried reducing the 5g to 50% but then my devices that should be connecting to 5G connected to the 2.4 instead. Before the update my devices switched to the satellite perfectly. I have a satellite in my bedroom and when I was in bed at night my phone would switch to the bedroom satellite every time before the update. After the update I did notice that the signal from the router seems to be stronger in the rooms where my satellites are so maybe that's why there not switching. Also devices are connecting to satellites when they should be connecting to the router. My TV is right next to the router but it keeps connecting to the bedroom satellite for some reason..
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Try this. Turn OFF the satellites and test with the router alone at with the power at 100%, then maybe turn on 1 satellite.
Whats the size of your home? Sqft?
House is 2107sf and the satellite is about 33 feet from router. I'm going to do a factory reset and see what happens. I havent changed the configuration of the satellites and router and everything was working good before the update.