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Forum Discussion
wised0nkey
Oct 14, 2019Tutor
Devices not working after firmware upgrade
Hi All, I have a RBR50, RBS50, and RBS40. I recently upgraded my firmware to V2.3.5.30 and shortly after noticed that certain devices were connecting to the router, but without internet access. Other...
- Oct 15, 2019
Something is acting as a server. I doubt its t he ring chime pro. Did you try to access it via the 192.168.7.1?
Another thing you could try would be to turn off all your devices (other than modem and router) and gradually add devices. At some point the device acting as the dhcp service is going to be turned on and start causing havok. thats basically your goal, find whats acting as the dhcp server.
wised0nkey
Oct 14, 2019Tutor
I do have a synology NAS attached to the network, but I triple checked that the "DHCP Server" function is turned off. As far as I know, the satellites can't function as DHCP server. I don't know what else would be functioning as a server...
Yup, these are the model numbers. How come you're asking?
Sorry, I'm totally clueless about networking. What do you mean by "access its gateway 192.168.7.1"?
I can post some screenshots tomorrow when I get back from work.
Thanks!
plemans
Oct 14, 2019Guru - Experienced User
wised0nkey wrote:I do have a synology NAS attached to the network, but I triple checked that the "DHCP Server" function is turned off. As far as I know, the satellites can't function as DHCP server. I don't know what else would be functioning as a server...
Yup, these are the model numbers. How come you're asking?
Sorry, I'm totally clueless about networking. What do you mean by "access its gateway 192.168.7.1"?
I can post some screenshots tomorrow when I get back from work.
Thanks!
I don't think you're clueless but I'm just double checking models as something on your network is handing out dhcp addresses. Reason I'm asking you to try to access the 192.168.7.1 gateway is thats usually the default gateway 192.168.*.1 . If something is handing out addresses in the 192.168.7.** range, its gateway address is probably 192.168.7.1. If you try to access that, it might log you into whatever device is also on you network. Just make sure to do it from one of the devices thats running that subnet.
- ekhalilOct 14, 2019Master
Yes, as plemans mentioned there must be a device acting as DHCP server in your network. Do you have wifi repeaters/extenders in the network?
What other devices do you have in your network?
- wised0nkeyOct 14, 2019Tutor
Besides the Orbi satellites, the only thing I can think of is the Ring Chime Pro, which acts as a wifi extender for our Ring doorbell. Could that be acting as a DHCP server???
Otherwise besides the NAS, it's the usual computers, laptops, iphones, Chromecast, AppleTV, etc. I made sure that the option on the NAS to act as a DHCP server not on though.
- plemansOct 15, 2019Guru - Experienced User
Something is acting as a server. I doubt its t he ring chime pro. Did you try to access it via the 192.168.7.1?
Another thing you could try would be to turn off all your devices (other than modem and router) and gradually add devices. At some point the device acting as the dhcp service is going to be turned on and start causing havok. thats basically your goal, find whats acting as the dhcp server.