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Forum Discussion
wised0nkey
Oct 14, 2019Tutor
Devices not working after firmware upgrade
Hi All, I have a RBR50, RBS50, and RBS40. I recently upgraded my firmware to V2.3.5.30 and shortly after noticed that certain devices were connecting to the router, but without internet access. Other...
- Oct 15, 2019
Something is acting as a server. I doubt its t he ring chime pro. Did you try to access it via the 192.168.7.1?
Another thing you could try would be to turn off all your devices (other than modem and router) and gradually add devices. At some point the device acting as the dhcp service is going to be turned on and start causing havok. thats basically your goal, find whats acting as the dhcp server.
adam517
Oct 17, 2019Aspirant
I have the RBK53 and it has been rock solid for the last 5 months. My wife and I obth work form home nad as of 3 days ago we wnet for amazing performance, rock solid wifi, 1Gb up and 1Gb down service with average Wi-Fi on a 4K sq ft house of 700Mb up and 700Mb Down in 70% of our house to the internet just cutting out completely multiple times a day. We both work from home nad are on skype calls and zoom meetings all day which is why we spent the money to put this system in place. It has not given us less than 1% downtime in 5 months and now we are connecting to our Verizon hot spot for our meetings because the ORBI is failing. I know it is Orbi because it disconnected the router and connected our fiber line directly to my desktop and there were no issues. I also connected my back up router which is an AC Asus router and LAN and WAN were perfect. I installed Orbi for more coverage over the whole house and I have been overly happy for 5 months. Now, this new software nd firmware update has made this system the worst performing mesh network i have ever connected to. I also noticed the app on my phone changed and the login was not the same when going to 192.16.1.1 which is the default network. Holy COW.........how did netgear screw up the most solid mesh network on the market with a single software update. Fix it quick or we may all have a class action for the service dissruption you cased the world due to poor change management.
plemans
Oct 17, 2019Guru - Experienced User
adam517 wrote:I have the RBK53 and it has been rock solid for the last 5 months. My wife and I obth work form home nad as of 3 days ago we wnet for amazing performance, rock solid wifi, 1Gb up and 1Gb down service with average Wi-Fi on a 4K sq ft house of 700Mb up and 700Mb Down in 70% of our house to the internet just cutting out completely multiple times a day. We both work from home nad are on skype calls and zoom meetings all day which is why we spent the money to put this system in place. It has not given us less than 1% downtime in 5 months and now we are connecting to our Verizon hot spot for our meetings because the ORBI is failing. I know it is Orbi because it disconnected the router and connected our fiber line directly to my desktop and there were no issues. I also connected my back up router which is an AC Asus router and LAN and WAN were perfect. I installed Orbi for more coverage over the whole house and I have been overly happy for 5 months. Now, this new software nd firmware update has made this system the worst performing mesh network i have ever connected to. I also noticed the app on my phone changed and the login was not the same when going to 192.16.1.1 which is the default network. Holy COW.........how did netgear screw up the most solid mesh network on the market with a single software update. Fix it quick or we may all have a class action for the service dissruption you cased the world due to poor change management.
Please start your own thread on the orbi forum if you'd like help.