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Forum Discussion
Devices only connecting to 2.4 orbi band not 5ghz
Hello, Iv had my orbi for around a year now and only noticed as recently that I'm only connecting to the 2.4 GHz channel with phones and tablets etc regardless if it's on router or satelite. Phones...
What is the size of your home? Sq Ft?
30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Ps. Tab s2 does seem to connect as 5ghz when sitting beside router.. But it swaps between 2.4/5 when glancing at page. It's not on or doing anything though and it's about 2 inches from router.
Has a factory reset been performed and setup from scratch after new FW has been loaded?