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Forum Discussion
DHCP / IP Issues with Sky Broadband (UK FTTC DSL) Hub
Hello all. Hoping you might be able to advise me on this issue please? I recently received an updated modem/router from my broadband provider. It was supposedly the newer/better model and it ...
n_sonic wrote:On it's own, the new modem/router (with it's wi-fi off) dishes out 192.168.0.x addresses and a "router" address of192.168.0.1 via its ethernet ports.
However, the moment the Orbi is connected to this new modem/router - everything starts getting 192.168.1.x addresses a "router" address of 192.168.0.250. This causes all internet connectivity to fail and neither the modem/router or Orbi are accessible via their browser-based admin interfaces anymore.
This happens when anything is connected to the new router, or just when the Orbi is connected?
The broadband supplier has no suggestions?
Good question. I've only tried plugging the Orbi in so far, so I can't answer that. I have a Hue hub and a Homebridge that I can try to see if it causes similar behaviour.
I've not reached out to the broadband supplier yet. I've been holding off, hoping to get some ideas from the support community first :)
I will try a couple of the other suggestions (static IP outside the DHCP range) and then try a full factory reset.