NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Direct connection to Orbi very high, WiFi download speed slow
Hi, I used to get 230+M downloads and 11M upload via WiFi connected devices. Because I upgraded my internet to Gigabyte service, I replaced my Motorola modem to a Netgear CM1200. When I...
FURRYe38 wrote:What devices are you using to speed test wirelessly? Results depend on design and support on these devices. You'll not see anyting near 900Mbps on 5Ghz AC. Wired you should. I use the CM1200 mode and it's a good modem. Zero problems with it.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-SpeedTry enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
kminor7 wrote:Hi,
I used to get 230+M downloads and 11M upload via WiFi connected devices.
Because I upgraded my internet to Gigabyte service, I replaced my Motorola modem to a Netgear CM1200.
When I'm hard wired connect to the modem and to the Orbi, I'm getting 950M speeds download and 40M up.
But via WiFi connected devices, I'm getting 30-70M down and 30-40M up.
So there is something affecting my WiFi download speeds only. What should I check for?
I know my devices were able to get better WiFi speeds before and I'm getting great speeds when hard wire connected.
He's already stated he understands how WiFi works
Hi, I'm using cell phone, laptops and iPad. Same devices that got me 250M downloads before I switched modems. Distance or interference isn't the issue. I'm in the same place where I was getting 250M an hour before the modem swap. It's like the fact the the R50 is getting a Gig down is causing it to be overloaded and it can't pass on the packets as fast anymore.
All F/W is updated to latest versions. Again this isn't a new install. The Orbi and all WiFi devices are in the same places as and hour prior to the modem swap.
'The modem and Orbi are giving me Gig speeds when direct connected via Ethernet.
'The WiFi is the part that's comparatively slower than it was before and that part hasn't changed.
kminor7 wrote:Hi, I'm using cell phone, laptops and iPad. Same devices that got me 250M downloads before I switched modems. Distance or interference isn't the issue. I'm in the same place where I was getting 250M an hour before the modem swap. It's like the fact the the R50 is getting a Gig down is causing it to be overloaded and it can't pass on the packets as fast anymore.
All F/W is updated to latest versions. Again this isn't a new install. The Orbi and all WiFi devices are in the same places as and hour prior to the modem swap.
'The modem and Orbi are giving me Gig speeds when direct connected via Ethernet.'The WiFi is the part that's comparatively slower than it was before and that part hasn't changed.
OK...and your ISP is?
and....the search engine has lots of folks talking about this same modem. Good luck
Depending upon wifi design and support, most devices will not have same speed as wired LAN cable.
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
kminor7 wrote:Hi, I'm using cell phone, laptops and iPad. Same devices that got me 250M downloads before I switched modems. Distance or interference isn't the issue. I'm in the same place where I was getting 250M an hour before the modem swap. It's like the fact the the R50 is getting a Gig down is causing it to be overloaded and it can't pass on the packets as fast anymore.
All F/W is updated to latest versions. Again this isn't a new install. The Orbi and all WiFi devices are in the same places as and hour prior to the modem swap.
'The modem and Orbi are giving me Gig speeds when direct connected via Ethernet.'The WiFi is the part that's comparatively slower than it was before and that part hasn't changed.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
kminor7 wrote:Hi, I'm using cell phone, laptops and iPad. Same devices that got me 250M downloads before I switched modems. Distance or interference isn't the issue. I'm in the same place where I was getting 250M an hour before the modem swap. It's like the fact the the R50 is getting a Gig down is causing it to be overloaded and it can't pass on the packets as fast anymore.
All F/W is updated to latest versions. Again this isn't a new install. The Orbi and all WiFi devices are in the same places as and hour prior to the modem swap.
'The modem and Orbi are giving me Gig speeds when direct connected via Ethernet.'The WiFi is the part that's comparatively slower than it was before and that part hasn't changed.
