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Forum Discussion
lgrip
Sep 21, 2018Aspirant
Disable 5 GHz Oribi RBR53
Model RBK53 Orbi Router with 2 satellites, Firmware V2.1.4.16 with a computer running Windows 10. I have a RBK53 Orbi router. I have a new device which I need to connect to the router. The new devic...
michaelkenward
Sep 23, 2018Guru - Experienced User
lgrip wrote:
The manuel explicitly states that on dual band routers the 5 GHz band must be disabled and enable the 2.4 GHZ band only.
Have you tried setting it up without doing that?
As you present it, the manual seems to suggest that you should turn off 5 GHz permanently. That is nuts. It does not make sense even to temporarily disable 5 GHz.
As I said before, if the Ambient Weather WS-0262A works on 2.4GHz, it will not even see the 5 GHz
lgrip wrote:
I have reviewed the manuel for the router and do not find any way that only the 5 GHz band can disabled.
Orbi routers seems have the same features, they certainly share a manual. On the RBR40 you can disable the 5GHz SSID broadcast:
>>Advanced >> Advanced Setup >> Wireless Settings.
I have no idea if this will achieve this strange result.
lgrip
Sep 24, 2018Aspirant
I understand that the Ambient Weather should connect to 2.4 GHz and not see the 5 GHz. But, I have attempted to connect the Ambient Weather and it will not connect. I have Disabled 5 GHz SSID broadcast, and reduced the power of the 5GHz to 25%. The Ambient weather will still not connect. I wish that Netgear Inc. would respond and help with this issue, How to Temporally Disable the 5GHz .
- FURRYe38Sep 24, 2018Guru - Experienced User
Um, if the device will not connect to the Orbi and other devices do, this one device maybe the problem and you should contact the Mfr of this device and ask for help and information regarding it.
Another test you can try is to set the Orbi for no wifi security temporarily. Does the device connect then? If so, go back and set WPA and TPIK only and see if the device will connect. Then try WPA2 and AES only and test.
Try manual channels 1, 6 or 11.
- michaelkenwardSep 24, 2018Guru - Experienced User
lgrip wrote:
But, I have attempted to connect the Ambient Weather and it will not connect.
The Orbi is doing what it is supposed to do. As FURRYe38 suggests, your problem is with the Ambient Weather device. Talk to the people who made it.
Ambient Weather is incompetent if it insists that people disable 5 GHz. I have never seen that sort of requirement mentioned here before. That is not how the world works. Ambient's kit should fit in with the rest of the universe.
lgrip wrote:
I wish that Netgear Inc. would respond and help with this issue...
This is not the official support channel for Netgear. It is a user-to-user forum.
I wonder if you are barking up the wrong tree. I visited the Ambient site and found this:
Cannot connect to 2.4 GHz band and unable to turn 5 GHz band off. | Ambient Weather Help Center
It says nothing about disabling 5 GHz.