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Forum Discussion
Sanden
Mar 01, 2021Tutor
Disable 5GHz
Hi, I an Orbi Tri-Band Mesh WiFi System 3 Gbps model # RBR50V2. One band is 2.4 GHz and the other two bands are 5GHz. I can’t set-up a Netatmo Smart Video Doorbell with my iPhone. The doorbell is ...
plemans
Mar 01, 2021Guru - Experienced User
You can't disable the 5ghz wifi.
you just need to make sure your phone is on 2.4ghz to set it up.
what you can try doing is to disable the 5ghz ssid broadcast (radio is still on) and then turn down the broadcast power on the 5ghz.
Then just shut off the wifi on your phone and turn it back on. You might need to move a bit away from the router/satellites. many times that'll cause the phone to connect to the 2.4ghz so you can get through setup.