NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sanden
Mar 01, 2021Tutor
Disable 5GHz
Hi, I an Orbi Tri-Band Mesh WiFi System 3 Gbps model # RBR50V2. One band is 2.4 GHz and the other two bands are 5GHz. I can’t set-up a Netatmo Smart Video Doorbell with my iPhone. The doorbell is ...
Sanden
Mar 03, 2021Tutor
Hi,
Thank you for your suggestions. When I go to Advanced Wireless Settings I don't see "Broadcast SSID or 5G". I see the following:
Name (SSID)
2.4GHz Channel Auto
5GHz Channel 48
What do you recommend?
FURRYe38
Mar 03, 2021Guru - Experienced User
So you don't see these check boxes anywhere?
- SandenMar 03, 2021Tutor
Hi,
Thank you again for your direction! I'm a tech novice and your screen shot was most helpful. I will try later to continue through the steps you outlined.
- FURRYe38Mar 03, 2021Guru - Experienced User
:smileywink:
- SandenMar 04, 2021Tutor
Hi,
On my iPhoneSE, do I go to Settings and select Wi-Fi? Once I open Wi-Fi do I close the Wi-Fi name that is connected to the Orbi router? Then I go back and reactivate the name of the Wi-Fi connected with the Orbi router? I'm not sure what you mean "forget" the Orbi SSID? Thank you!
- CrimpOnMar 04, 2021Guru - Experienced User
Sanden wrote:On my iPhoneSE, do I go to Settings and select Wi-Fi? Once I open Wi-Fi do I close the Wi-Fi name that is connected to the Orbi router? Then I go back and reactivate the name of the Wi-Fi connected with the Orbi router? I'm not sure what you mean "forget" the Orbi SSID? Thank you!
Found this: https://support.apple.com/en-us/HT208941
- cbell4444Mar 17, 2021Star
I thought I was stuck in the nightmare of 2.7.2.104 (upgraded yesterday, then lost internet). Now, it's just Orbi hell... After downgrading to 2.7.2.102 AND doing a factory reset, the nightmare continues. Here is what my Advanced --> Setup --> Wireless Setup screen looks like:
FURRYe38 any ideas?
- cbell4444Mar 17, 2021Star
Until the mods approve my screenshot, here's the text of my screen:
Wireless Settings
Wireless Network
Name (SSID): bellhome
2.4GHz Channel: Auto
5GHz Channel: 48
Security Options WPA2-PSK [AES]Security Options (WPA2-PSK)
Password (Network Key): •••••••••••••••• (8-63 characters or 64 hex digits)Which is *exactly* like the Basic Wireless Settings screen:smileysad: Anyone else seeing this?
- FURRYe38Mar 17, 2021Guru - Experienced User
How did you factory reset the system? Button press or thru the RBRs web page using the ERASE function under Advanced tab, Admin, Backup?