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Forum Discussion
garrettg84
Jan 31, 2019Guide
Disable auto change IP address
I've seen similar posts about a way to disable the auto change IP address before. They've been brushed off. The 'answers' and 'solutions' are wrong. There is an issue with the product. Every month wh...
FURRYe38
Jan 31, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
garrettg84 wrote:
I've seen similar posts about a way to disable the auto change IP address before. They've been brushed off. The 'answers' and 'solutions' are wrong. There is an issue with the product. Every month when my ISP renews my IP address, the Orbi loses its mind. It gets stuck in the IP address conflict loop. I literally have to chase it between the 192.168.0.1, 172.16.0.1, 10.0.0.1, and other random addresses within each of the ranges. Once I manually set it (provided it doesn't hop again before I can submit) to the address I prefer, 10.99.99.1, it stops hopping and magically no longer detects a conflict.
No, it isn't conflicting with my ISP. How do I know? I set up a TAP and ran some PCAPs while unplugging and re-plugging in the cable modem. The interim range is always 192.168.100.x while it is waiting for DHCP to pull my public address. No, that never, not once, not ever conflicts with 10.99.99.1. I need to disable this feature or I'm going to have to throw this $600 (router plus multiple satellites) into the garbage and pick a superior competitor that doesn't lose its mind monthly.
This is total crap. Whatever method you are using to detect conflict is obviously failing.
- garrettg84Jan 31, 2019Guide
FURRYe38 wrote:
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Orbi
Model: RBR50
Router Firmware Version: V2.2.1.210
Cable Modem/routerMFR: Ubee
Model: DDW36C
Part No: DDW36C1
HW Version: 3.22.1
Cable modem is configured in 'passthrough' mode. Whatever device is connected gets a public IP once uplink/downlink is established.
Before uplink/downlink, 192.168.100.1/24 IP address is assigned to modem. Connected host(s) get 192.168.100.(11-254)/24 IP until uplink/downlink is established.
After uplink/downlink is established, lan link is dropped and brought back up to induce DHCP discover. Public ISP owned IP is handed out via DHCP (stays same for approximately one month) to connected host - only one host can get a public IP, other hosts fail to connect. Orbi router is only connected device.
- FURRYe38Jan 31, 2019Guru - Experienced User
So the modem is a gateway thus having it's own router built in. Even though IP Pass thru should be working, I believe this depends if the modem is in full gateway mode or if possible, bridged. If gateway mode and using IP pass thru, then I believe the DHCP services are still going on the modem thus maybe giving a 192.168.something address to the Orbi router. And the Orbi is having a hard time with this.
Can you tell us what the Orbi router has for an IP address ON the Advanced Tab status page currently? Is the public IP address ##.##.###.### or a 192.168 something?
If your seeing a 192 address or anything other than the public, this could be the cause.
I would try one fo the following to see if this corrects the bad DHCP detection behavior between the modem and Orbi:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. If this is possible this would be prefered. If not, go to #2.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP PassThru for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. I would reserve an IP address ON the modem for the Orbi router. This would help avoid any conflict as well. You can set up a 192.168.0.1 IP address for the LAN side of the Orbi. This is what I use.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopThis would be a last resort and something to test to see if this helps as well.
garrettg84 wrote:
FURRYe38 wrote:
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Orbi
Model: RBR50
Router Firmware Version: V2.2.1.210
Cable Modem/routerMFR: Ubee
Model: DDW36C
Part No: DDW36C1
HW Version: 3.22.1
Cable modem is configured in 'passthrough' mode. Whatever device is connected gets a public IP once uplink/downlink is established.
Before uplink/downlink, 192.168.100.1/24 IP address is assigned to modem. Connected host(s) get 192.168.100.(11-254)/24 IP until uplink/downlink is established.
After uplink/downlink is established, lan link is dropped and brought back up to induce DHCP discover. Public ISP owned IP is handed out via DHCP (stays same for approximately one month) to connected host - only one host can get a public IP, other hosts fail to connect. Orbi router is only connected device.
- Chuck_MJan 31, 2019Mentor
In an earlier post, we talked about a tracert test to demonstrate where the public and private IP addresses started and stopped... that may be useful here.
Can you try and tracert a site, say microsoft.com and post the results here? It may show that double NAT condition.
- schumakuFeb 02, 2019Guru - Experienced User
garrettg84 wrote:
...
MFR: UbeeModel: DDW36C
...
Before uplink/downlink, 192.168.100.1/24 IP address is assigned to modem. Connected host(s) get 192.168.100.(11-254)/24 IP until uplink/downlink is established.
This is the cumbersome local "management" access to an non-connected, non-configured cable modem (or cable router) before receiving the configuration from the TV Internet operator. These cable modems are intended to be run 24*7, and are typically connected to some 99.9x% to the cable TV provider network. And this mode is virtually invisible. You do not - never - power-off that cable modem. Should it happen that the cable modem does loose connection to the cable TV network or it does reboot at that point randomly, talk to the TV network operator - this should not happen regularly.
garrettg84 wrote:
After uplink/downlink is established, lan link is dropped and brought back up to induce DHCP discover. Public ISP owned IP is handed out via DHCP (stays same for approximately one month) to connected host - only one host can get a public IP, other hosts fail to connect. Orbi router is only connected device.
Now when you connect any system - no matter an Orbi router, another vendor router, or simply a computer direct to the cable modem, you should be able to get always the public IP address.
Consumer and many business class routers simply run a DHCP client, and put the the address assigned to the Internet/WAN interface.
garrettg84 wrote:
Public ISP owned IP is handed out via DHCP (stays same for approximately one month) to connected host - only one host can get a public IP, other hosts fail to connect. Orbi router is only connected device.
Here again, the router has to accept the new assigned - it does not know of this assigned config is coming from the cable modem local management mode, or from the cable ISP DHCP. Some ISP disconnect and force a re-connection assigning a new IPv4 address every 24 hours, some every week, some every month, ... some randomly or almost never. Either case, the router has to accept this change, and can't do anything against.
garrettg84 wrote:
My Orbi also assigns DHCP in 198.162.1.x and gives itself 198.162.1.1. Frankly, I do not understand what difference it would make if I had chosen 10.99.99.x and given the Orbi 10.99.99.1. What happens on the WAN side is entirely separate from the LAN side. (Or, not?)
Orbi does default to the 192.168.1.0/24 for the LAN. Like most newer Netgear routers.
There is nothing that stops you form changing the LAN config to use say 10.99.99.0/24 with the Orbi LAN being on 10.99.99.1, and adopt the DHCP pool accordingly (happens automatically I'd expect). Essentially, this is what I would suggest to do - and I show you below, why.
garrettg84 wrote:
So, why does he go through hell every month and I do not? Is it because even with numerous devices, my network use is "dirt simple?"
Up to here we can only guess - in the flood of information I can't see what really happens. The Netgear router have a "smart-a**" functionality - if they see certain private LAN IP on the WAN/Internet side, they go and (silently!) reconfigure the LAN to be on a very different subnetwork (unless it is already). Now I know for sure this will happen if the WAN/Internet interface would receive a 192.168.1.0/24 address. But the lazy implementation might go and change if it does get a 192.168.100.0/24 address, too. And then the router LAN will go to 10.0.0.1 (either a /24 [25.255.255.0] or a /8 [255.0.0.0] subnet) - HAVOC perfect. While that's not correct - well welcome to Netgear!
When you head to the LAN config on 10.99.99.0/24 it's less risk that the "dumb-a**" protection does jump in again.
Hope this does clarify.- CrimpOnFeb 02, 2019Guru - Experienced User
I think most of those quotes were from my post, not garrettg84. (He is a lot more sophisticated than I am.)
The key (to me) is that his Orbi is NOT doing what we all say it should be doing. i.e. He has set the Orbi to router mode, and has set the LAN port of his Orbi to 10.99.99.1 and gives out DHCP addresses in 10.99.99.x. What seems to happen is that once a month the Orbi decides to change the LAN side to random IP's, and even seems to put itself into bridge mode and give the public IP to its LAN interface. Since we all agree, "this CAN'T HAPPEN", then the Orbi software is broken. (I have long believed that there are some pointers loose in their implementation of OpenWRT that eventually overwrite something critical.) My experience has been that simply restarting Orbi does not "fix" whatever has gone wrong.
I agree with the sentiment that cable modems should not be powered off. However, they do get powered off when there are general power outages and my ubee cable modem has to be power cycled when the telephone service goes funky. (I can hear callers, but they cannot hear me. They get frustrated and hang up. Only restarting the modem fixes it.) No matter. I believe cable modems are designed to allow rebooting as often as a person wants. Otherwise, cable companies would be flooded with calls every time someone hits their circuit breaker, there's a power outage, a cord gets pulled out, etc.