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Forum Discussion
garrettg84
Jan 31, 2019Guide
Disable auto change IP address
I've seen similar posts about a way to disable the auto change IP address before. They've been brushed off. The 'answers' and 'solutions' are wrong. There is an issue with the product. Every month wh...
garrettg84
Jan 31, 2019Guide
FURRYe38 wrote:
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Orbi
Model: RBR50
Router Firmware Version: V2.2.1.210
Cable Modem/router
MFR: Ubee
Model: DDW36C
Part No: DDW36C1
HW Version: 3.22.1
Cable modem is configured in 'passthrough' mode. Whatever device is connected gets a public IP once uplink/downlink is established.
Before uplink/downlink, 192.168.100.1/24 IP address is assigned to modem. Connected host(s) get 192.168.100.(11-254)/24 IP until uplink/downlink is established.
After uplink/downlink is established, lan link is dropped and brought back up to induce DHCP discover. Public ISP owned IP is handed out via DHCP (stays same for approximately one month) to connected host - only one host can get a public IP, other hosts fail to connect. Orbi router is only connected device.
FURRYe38
Jan 31, 2019Guru - Experienced User
So the modem is a gateway thus having it's own router built in. Even though IP Pass thru should be working, I believe this depends if the modem is in full gateway mode or if possible, bridged. If gateway mode and using IP pass thru, then I believe the DHCP services are still going on the modem thus maybe giving a 192.168.something address to the Orbi router. And the Orbi is having a hard time with this.
Can you tell us what the Orbi router has for an IP address ON the Advanced Tab status page currently? Is the public IP address ##.##.###.### or a 192.168 something?
If your seeing a 192 address or anything other than the public, this could be the cause.
I would try one fo the following to see if this corrects the bad DHCP detection behavior between the modem and Orbi:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. If this is possible this would be prefered. If not, go to #2.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP PassThru for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. I would reserve an IP address ON the modem for the Orbi router. This would help avoid any conflict as well. You can set up a 192.168.0.1 IP address for the LAN side of the Orbi. This is what I use.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
This would be a last resort and something to test to see if this helps as well.
garrettg84 wrote:
FURRYe38 wrote:
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Orbi
Model: RBR50
Router Firmware Version: V2.2.1.210
Cable Modem/routerMFR: Ubee
Model: DDW36C
Part No: DDW36C1
HW Version: 3.22.1
Cable modem is configured in 'passthrough' mode. Whatever device is connected gets a public IP once uplink/downlink is established.
Before uplink/downlink, 192.168.100.1/24 IP address is assigned to modem. Connected host(s) get 192.168.100.(11-254)/24 IP until uplink/downlink is established.
After uplink/downlink is established, lan link is dropped and brought back up to induce DHCP discover. Public ISP owned IP is handed out via DHCP (stays same for approximately one month) to connected host - only one host can get a public IP, other hosts fail to connect. Orbi router is only connected device.
- Chuck_MJan 31, 2019Mentor
In an earlier post, we talked about a tracert test to demonstrate where the public and private IP addresses started and stopped... that may be useful here.
Can you try and tracert a site, say microsoft.com and post the results here? It may show that double NAT condition.- garrettg84Feb 01, 2019Guide
Chuck_M wrote:
In an earlier post, we talked about a tracert test to demonstrate where the public and private IP addresses started and stopped... that may be useful here.
Can you try and tracert a site, say microsoft.com and post the results here? It may show that double NAT condition.Yes, let's assume I've got no idea what I'm talking about. Here's your traceroute. No, there is no double NAT.
tracert google.com
Tracing route to google.com [172.217.5.238]
over a maximum of 30 hops:1 4 ms 3 ms 3 ms 10.99.99.1
2 20 ms 17 ms 19 ms cpe-45-37-XX-X.nc.res.rr.com [45.37.XX.X]
3 23 ms 18 ms 12 ms 174.111.103.224
4 16 ms 17 ms 14 ms cpe-024-025-062-000.ec.res.rr.com [24.25.62.0]
5 17 ms 22 ms 19 ms be31.drhmncev01r.southeast.rr.com [24.93.64.184]
6 32 ms 22 ms 31 ms 66.109.10.176
7 50 ms 30 ms 46 ms 66.109.5.117
8 22 ms 13 ms 27 ms ix-ae-17-0.tcore1.aeq-ashburn.as6453.net [66.198.154.21]
9 27 ms 24 ms 20 ms 72.14.211.36
10 25 ms 22 ms 25 ms 108.170.240.97
11 20 ms 22 ms 19 ms 216.239.54.125
12 19 ms 22 ms 20 ms iad30s07-in-f238.1e100.net [172.217.5.238]Please, read my actual posts. I get a private IP while the cable modem is connecting. This IP is 192.168.100.0/24. That does not conflict with my Orbi internal network of 10.99.99.0/24. Orbi still loses its mind every month when my cable modem resets and grabs a new IP. The RFC 1918 address is assigned - again, always 192.168.100.0/24 and never conflicting with 10.99.99.0/24. After that, the link is dropped and brought back up and the Orbi is *OFFERED* a public non-RFC 1918 address which it does not take. Still, Orbi loses its mind.
Eventually it appears the Orbi itself goes into bridge mode and I end up with a public IP in the 45.36.x.x-45.37.x.x range on the INSIDE OF MY NETWORK. This means only a single device in my house among a hundred or so devices gets to use the internet. Nothing else gets an IP because my ISP only allows a single public IP.
This is even more confusing because the Orbi still sits flipping between RFC 1918 addresses as if it is detecting a conflict while in bridge mode.
Often times I have to unplug the Orbi from the cable modem and reset the Orbi router to get it to stop flipping IPs. After that, it still comes up one last time with the IP conflict detection page, then I'm able to change it because it stopped running from imaginary conflicts.
No, I won't take a picture of my cabling. There are no devices besides the cable modem plugged into the Orbi (this is the purpose of wireless mesh, no?). Yes, it is in the correct yellow internet port.
- Chuck_MFeb 01, 2019Mentor
I understand your frustration... Folks are merely trying to understand this specific scenario. Thanks for providing this and I am sure the collective body here will help you get through this. Hang in there!