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Forum Discussion
garrettg84
Jan 31, 2019Guide
Disable auto change IP address
I've seen similar posts about a way to disable the auto change IP address before. They've been brushed off. The 'answers' and 'solutions' are wrong. There is an issue with the product. Every month wh...
jbofjax
Feb 19, 2019Tutor
I have experienced the same problem (among many others) with the Obri. I have AT&T fiber with Arris modem. I'm about ready to ditch Orbi.
ekhalil
Feb 19, 2019Master
jbofjax wrote:
I have experienced the same problem (among many others) with the Obri. I have AT&T fiber with Arris modem. I'm about ready to ditch Orbi.
Do you have access to your Arris router? Is presume that you already have it in Passthrough mode? There is a setting in the router called "Passthrough DHCP Lease" which specifies how long the host's IP address will be kept private until a WAN address is obtained. Please shorten this time to as short as possible.
Please see page 76 in the manual for Arriss NVG589 as an example here: https://community.arubanetworks.com/aruba/attachments/aruba/unified-wired-wireless-access/26009/1/Motorola%20NVG589%20VDSL2%20Gateway.pdf
- jbofjaxFeb 19, 2019TutorI’ve attached my routers exact info.
It’s in DMZ mode so the orbi’s MAC address is registered in it as a DMZ preset which give the Orbi the public IP. I’m not sure if the setting you mentioned is available for this model as well.- ekhalilFeb 19, 2019MasterIf the ISP router is in DMZ mode then Orbi will always get a private IP address from the ISP router and will never be charged to a public IP address as this post is about.
What issues are you seeing in your Orbi that you think is related to this issue?- jbofjaxFeb 19, 2019TutorThat’s funny, because my Orbi always gets a public IP when configured this way. The issue is that my Orbi’s subnet is changing due to a conflict yet there’s no conflict. Sound familiar to original post? I’m sick of spending hours troubleshooting this stupid router. First it’s intermittent WiFi, then slow speeds standing 10ft away but again intermittent. Now changing IP’s where my devices are left confused.
I’ve got a solution though. I’m gonna cut my losses and buy another brand that doesn’t have these issues. I saw the high Orbi ratings but the forums are littered with problems like I’ve had.