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Forum Discussion
Disable bridge mode
I'm trying to set up my new Orbi system. I have a Ubee gateway modem/router. When setting up, it keeps saying my ethernet cable isn't connected & it is. I called Netgear & 28 hours later the only ...
Louann wrote:I'm trying to set up my new Orbi system. I have a Ubee gateway modem/router. When setting up, it keeps saying my ethernet cable isn't connected & it is. I called Netgear & 28 hours later the only response I've gotten is for a survey. Online searching shows I may be in bridge mode & need to disable the router from the gateway. I've called my internet provider & they say "just plug in & everything works". Wrong. I've logged into my modem's IP address, but when I disabled the bridge mode, I lost internet. Got that back, but now I am still stuck.
There could be several issues here. First, is the only Orbi component the RBS40V?
If this is the case, then
- The Orbi Voice must be in "extender mode" as described in the installation guide:
https://www.downloads.netgear.com/files/GDC/RBS40V-200/RBS40V-200_QSG_EN.pdf - The UBEE must be in Router mode (not bridge mode)
- (to be honest) I am not certain that the RBS40V will connect to something over ethernet when in extender mode.
If this is not the case, then the Orbi router's WAN (yellow) port must be connected to the UBEE modem with an ethernet cable.
It would be helpful to know the model of Orbi router and UBEE modem.