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Forum Discussion
Louann
Feb 28, 2021Follower
Disable bridge mode
I'm trying to set up my new Orbi system. I have a Ubee gateway modem/router. When setting up, it keeps saying my ethernet cable isn't connected & it is. I called Netgear & 28 hours later the only ...
FURRYe38
Mar 03, 2021Guru - Experienced User
You would need to talk to your ISP and have them help you enusre the modem is bridge fully an no other ISP configurations are needed at the modem or on the RBR router if they require that.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop